Fees & Policies

We are not contracted with any insurance companies.  Depending on your current health insurance provider or employee benefit plan, it is possible that you may be reimbursed for therapy services in full or in part.  After each session, you’ll be provided with a statement (a “superbill”) for insurance reimbursement.  If you have out-of-network benefits, your insurance company may reimburse you directly for whatever amount they agree to pay after you meet your deductible.

Payment is via credit or debit card on our HIPAA secured website and is due upon receipt of service. We do accept HSA/FSA cards.

Cancellation Policy

If you are unable to attend a session, please make sure that you cancel at least 24 hours beforehand – either via phone or email.  Otherwise, you will be charged for the full rate of the session.

Sliding Scale Rates

We reserve a few slots for patients who need services at a reduced fee. 

Disclaimer for Good Faith Estimate for Private Pay and Out-of-Network Patients

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan that they are entitled to receive a “Good Faith Estimate” (GFE). This notice is required both orally and in writing, upon request or at the time of scheduling healthcare services. The GFE shows the costs of items and services that are reasonably expected for services provided by Willow Tree Psychology PLLC. The estimate is based on information known at the time the estimate was created. It does not take into account any reimbursement that you may receive as a result of out-of-network benefits.

The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur.

If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call CMS at 1-800-985-3059.

Disclosures

Willow Tree Psychology is not a generalist psychotherapy practice and does not provide crisis management or case management.

The presence of other psychological disorders is not a rule-out for treatment; however, depending on the presenting problem(s), you may be asked to secure a psychotherapist to treat other disorder(s) prior or concurrently with health psychology treatment.  

All sessions will be virtual and require access to the internet with a working webcam and microphone. All payments will be made at the time of service and be accepted via a HIPAA-secure payment system. Please review all provided disclosures carefully and ask questions if you have any.

The effectiveness of any evidence-based treatment can be diminished due to many factors including the presence of other medical conditions. For example, CBT-I can be diminished when in the presence of other sleep disorders especially if they are untreated (e.g. OSA, REM sleep disorder, etc.). Treatments work best when tailored to each individual’s needs and goals. This is why a consult/intake session will be conducted prior to starting any treatment and recommendations from that session may include talking to your medical provider about screening/testing for other medical conditions. Finding the best approach that will keep you motivated and engaged will strengthen the results you get.